Privacy and Cookie Policy

This Privacy Policy (together with our Terms and Conditions https://www.revglue.com/secure/register  and any other documents referred to on it describes how RevGlue Ltd, 10541218: Adamson House, Towers Business Park, Wilmslow Road, Didsbury, Manchester, M20 2YY (“RevGlue ”, “we’, “us”) will process any personal data we collect from you, or which  you provide to us, in the course of using www.revglue.com (the “Website”) and any other existing or future RevGlue services to which you are granted access (the “Services”). It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

For the purpose of the Data Protection Act 1998 (the Act), the General Data Protection Regulation in effect from 25 May 2017 (the GDPR) the data controller is Flyero of 27 Old Gloucester Street London WC1N 3AX United Kingdom  (our Company Address). We are ICO registered with registration number ZA299615 expiring on the 3rd December 2018.

 

THE INFORMATION WE COLLECT

When you access the Website or use our Services, there are a number of ways in which you provide information and other data to us. You will be asked to provide us with personal information so that we can identify and verify you such as 1) your full name, 2) email address, 3) telephone number.  In order for you to buy our services you will be asked to provide us with personal information so that we can process payments such as 4) bank account details 5) credit or debit card information 6) country of registration origin details. You may also be asked to provide optional personal information so that we can profile the type of services that are relevant for you.

By accessing the Website or using the Services, you consent to us processing and collecting this data, on the terms and for the reasons which are explained below.

 

STATUS OF YOUR INFORMATION AFTER ACCOUNT CLOSURE

Once you have closed your account, we will delete all your stored information within 28 days, unless the RevGlue requires it to close business. Your email address will, however, be retained to stop users from setting up a second account using the same email address. We will not use your email address for any other purposes such as communicating with you once you have closed your account or future marketing purposes for us or any third parties.

 

HOW YOUR INFORMATION IS USED

As is true of most websites, it will be possible to gather information about your computer or device such as your IP address, browser type, referring/exit pages, and operating system. This information may be used to:

Certain features of the Website (such as uploading or downloading content) may need to access information on your computer or device in order to work. By using such functionality, you consent to RevGlue accessing your device and information. If we can, we will ask you before the Website accesses your device or information.

 

HOW TO EDIT, DELETE OR ACCESS YOUR INFORMATION

You have the ability to view and amend the personal data that we hold about you through our website. In addition you have the right to ask for a copy of any personal information that we hold about you, to correct any inaccuracies and to update any out-of-date information. You can also ask us not to send you direct marketing communications (however please note that we may continue to send you service-related (i.e. non-marketing) communications whilst you hold an account with RevGlue). You can manually delete any information on your account except the email address. Alternatively, you can terminate your account and all details will be deleted after 7 days except the email address.

If you wish to exercise any of these rights, or wish to object to our use of your personal information, please write to us at support@revglue.com. If you wish to know how we use your information then contact us on support@revglue.com .

 

SHARING YOUR INFORMATION

Except as described below, we will not share your information with any third parties.

We may disclose the information you provide us:

While we do not intend to pass your information to a third party for them to use in their own direct marketing, in any event we will never do so without your express consent.  

Please note that if you click on, or follow, any links from the Website or our Services to external websites, our privacy policy will no longer apply. Please check the privacy policies of any such external website or app before submitting any personal data, as we cannot accept any responsibility or liability in relation to them.

 

SECURITY

The security of your personal information is important to us. All information you provide to us is stored on our secure servers. Data is stored with Amazon Aurora database on Amazon USA servers. Any payment transactions will be encrypted using GeoTrust encryption. We will retain your information for as long as your account is active or as needed to provide you services via the Website or our Services. Once your account has been deleted, we will only retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If you wish to cancel your account or request that we no longer hold your personal information, contact us at support@revglue.com.

 

INTERNATIONAL TRANSFERS

Information we collect may be transferred to, stored and/or processed in any country or territory where one or more of our partners or third party service providers (for example, our hosting company) are located or maintain facilities, including destinations outside the European Economic Area (“EEA”).  While other territories may not have the same standards of data protection as those within your home country, we will take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy. By submitting your personal data, you agree to such transfers, storage and or processing in other territories.

 

CONTACTING YOU

We may contact you from time to time about RevGlue, including marketing messages relating to our products and services, in line with your marketing contact preferences. We will do this electronically, for example by email.

We may contact you with information about our products and services of specially selected parties that may be of interest to you, in line with your marketing contact preferences. All such communications will come from RevGlue.

You may tell us at any time if you do not wish to receive marketing messages from us by contacting us at support@revglue.com or by following any unsubscribe instructions we may include in the email messages we send to you.

Registered users may also contact RevGlue via support tickets under Support Section.

 

USE OF LOCATION DATA

The Website may make use of location data sent from your mobile device. You can turn off this functionality at any time by turning off the location services settings for RevGlue on your mobile device. If you use these services, you consent to us and our partners’ and licensees’ transmission, collection, maintenance, processing and use of your location data and queries to provide and improve location-based and road traffic-based products and services. You may withdraw this consent at any time by turning off the location services setting on your mobile device or on RevGlue.

 

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on the Website prior to the change becoming effective. We encourage you to periodically review the Website for the latest information on our privacy practices.

This Privacy Policy and all changes made hereto as described in the previous paragraph remains effective unless and until we inform you otherwise via a push notification through the Website, through email (sent to the e-mail address specified in your account) or by means of a notice on our website support@revglue.com prior to the expiration of this Privacy Policy.

 

REVGLUE COOKIE POLICY

Information about our use of cookies

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer (if you consent to us using cookies). Cookies contain information that is transferred to your computer's hard drive.

The Website, our third party service providers, advertisers and partners may use cookies to enhance your online experience of using the Website and distinguish you from other users of the Website. Such use of cookies also allows us to improve the Website.

Types of Cookies

 

Essential cookies

These cookies let you use the different parts of the Website. Without them services that you want cannot be provided. Some examples of how we use these cookies are:

 

Functional Cookies

These help us to personalise the Website to you. For example, remembering your preferences and settings so that we will remember them using functional cookies to give you [options/ information] on the Website personalised to you.

Some examples of these cookies are:

 

Performance Cookies

These help us understand how people are using the Website, so we can make it better and allow us to try new things to improve your experience on the Website. The information gathered does not identify any individual and is aggregated.

Some examples of how we use these cookies are:

We use this information to help run our Website more efficiently, to gather broad demographic information and to monitor the level of activity on our Website.

 

Content Sharing and Social Networking Cookies

These cookies enable users to share pages and content through third party social networking and other platforms. The companies that serve these cookies may also use your information to serve targeted advertising on other platforms.

 

Blocking Cookies

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of the Website.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org or www.youronlinechoices.com/uk. 

Except for essential cookies, all cookies will expire after 365 days.

By accessing the Website, you consent to our use of cookies as described above.

 

CONTACT US

If you have any questions or comments about this Privacy and Cookie Policy, you can contact us by email at the following email address: support@revglue.com. You can also use this address if you wish to request a copy of the personal data we hold about you.